11 March 2021 webinar:
Watch the webinar recording
Answers to questions raised at the webinar
|Can I get the shipping cost written back on the sales order?|
|Yes, freight can be charged on a Sales Order (SO).|
|If our current carrier is not part of your network can they be added to compete also?|
|TIG supports the majority of carriers across Australia & New Zealand - and we have not found a carrier we could not integrate with.|
|If TOLL gets hacked again, is there a quick flag to turn off the carrier so we do not ship via toll and go to next cheapest carrier|
|Yes, absolutely. It's a simple check box for TIG to instantaneous turn off one carrier if an event such as this occurs. Further, we can look at alternative carriers if it's a prolonged issue.|
|How do labels print out? Can you print out the labels on the warehouse floor at the closest label printer, just like you can with the SSCC labels?|
Labels are automatically printed direct to thermal (Zebra compliant) printers. This can be configured at a user terminal level.
|Do you have APIs that we can use for the manifesting if we want to automate?|
Yes, absolutely. TIG can provide several options and will be able to discuss what suits your business best.